Terms & Shipping

SHIPPING AND HANDLING: 

Items will only be shipped within the continental United States. Items will be shipped in approximately 7-10 business days. Great care is taken to properly package your item(s) for shipment. All items are shipped via UPS or USPS and we will provide the shipper’s tracking number upon shipping. 

DAMAGED GOODS / REFUND:

All items are made by hand.  They are unique and imperfect.  All sales are final and returns/exchanges are not allowed.

If an item arrives damaged, email the order number and photo documentation of the damaged item(s) within 5 days of receipt to boafpottery.jes@gmail.com

We will arrange for the return of the item and issue a refund, minus original taxes and shipping, for the damaged item(s) within 10 days of receiving the returned item(s).

CONTACT:

Feel free to contact us about any items before purchase.  We typically respond within 24 hours.  Email boafpottery.jes@gmail.com

Additional photos of items may be found on our Instagram account. Follow us! https://instagram.com/boaf.pottery_jes